Last Updated: 05th November 2024

At Monkhem Tawang, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, book with us, or interact with our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect personal information that you provide directly to us when you book a room, contact us, or use our services. The types of information we may collect include:

• Personal Identification Information: such as your name, address, email, and phone number.
• Booking and Payment Information: including payment details, billing address, and other necessary information to complete your reservation.
• Stay Details: such as check-in and check-out dates, room preferences, and any specific requests related to your stay.
• Communication Information: records of any communication you have with us, including emails, calls, and messages.

2. How We Use Your Information

We may use the collected information to:

• Process and manage your booking or reservation.
• Provide, maintain, and improve our hotel services.
• Communicate with you, respond to inquiries, and provide customer support.
• Personalize and enhance your experience at Monkhem Tawang.
• Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing and IT support.
• Legal Requirements: We may disclose information if required by law or in response to legal requests to protect our rights, safety, and the safety of our guests.

4. Data Security

We use administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed as 100% secure.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your information. To exercise any of these rights, please contact us using the information provided below.

6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we discover that we have collected personal information from a minor, we will take immediate steps to delete it.

7. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any changes by posting the updated policy on our website with the revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Phone: +91 8826888897
• Email: monkhemtawang@gmail.com

Thank you for trusting Monkhem Tawang with your personal information. We value your privacy and are committed to ensuring a safe and enjoyable experience at our hotel.